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We'll take care of it

A guarantee or a return request? We'll take care of it. We will gladly pick it up for you. We put it in a row
what the rules are:

Basic rules:

  • The item must be purchased from Sinatec Europe BV.
  • Place the return request within 21 days of the invoice date.
  • Claim the warranty request within the set time frame of the article.

The return request in two steps:

  1. Fill in the form correctly and completely; and send it to
  2. We will quickly process your request and answer you to go through the next steps.

 Enter the return & guarantee form here*

*This is a PDF that can be filled in.